The Build Up · Session notes
The Build Up with Jennifer Maret - Oct 9th

The essential idea
Quick Take
Jennifer Maret delivers a dynamic training focused on effective recruiting strategies within the Vital Health wellness business. She emphasizes that recruiting is not about selling but about sorting and sharing: identifying people who are genuinely interested and sharing solutions that meet their needs. The core of her approach is to create genuine conversations rather than relying on rigid scripts, using simple, personalized, and engaging communication to build curiosity and connection. She highlights the power of asking great questions and showing genuine care, which helps prospects feel comfortable and in control, increasing their willingness to engage. Jennifer introduces the "guess what I found out" phrase as a compelling conversation starter that naturally piques curiosity and invites dialogue. She also stresses the importance of persistence through follow-up, advocating for a "drip file" system to nurture prospects over time, recognizing that "no" often means "not right now." Jennifer addresses common objections with practical responses, such as reframing financial concerns by discussing health as an investment and encouraging prospects to consider their plans for improvement. She debunks misconceptions about network marketing being a pyramid scheme by comparing it to familiar corporate structures and highlights the unique benefits of Vital Health's tech-driven wellness ecosystem, including free facial scans that analyze biomarkers to personalize wellness recommendations. Throughout, she encourages leveraging voice messages over texts to convey authenticity and emotion, making conversations more engaging. Jennifer's training is infused with personal anecdotes, humor, and motivational insights, reinforcing the value of building legacies through network marketing and the transformative potential of the Vital Health opportunity.
Best For
Network marketing leaders and wellness business owners seeking practical, conversational recruiting techniques and effective objection handling within the Vital Health ecosystem.
Key Topics
- Recruiting as sorting and sharing, not selling
- Creating conversations over scripts
- Using curiosity-driven openers like 'Guess what I found out?'
- Importance of asking great questions and showing care
- Handling common objections with empathy and strategy
- Leveraging free facial scans as engaging prospecting tools
- Persistence through drip file follow-up system
- Using voice messages to enhance communication authenticity
Action Steps
- Start conversations with a simple 'How's it going?' after reviewing prospect profiles
- Use 'Guess what I found out?' to pique curiosity and invite engagement
- Respond to objections with questions to understand prospects' concerns
- Create a drip file to follow up persistently with prospects over time
- Leverage the free facial scan tool as a fishing lure to attract interest
- Send personalized voice messages instead of long text scripts
- Educate prospects on network marketing misconceptions with relatable examples
Prospecting Angles
- Offer free facial scans analyzing 127 biomarkers to attract health-conscious prospects
- Share stories about how Vital Health's tech-driven wellness ecosystem personalizes health solutions
- Discuss the opportunity as a way to gain time, money, peace, and community connection
- Frame health as an investment and address financial objections with empathy
- Use curiosity and personal excitement to engage prospects authentically
Training Use
Use this training as a foundational guide for Vital Health team members to improve recruiting conversations, handle objections effectively, and implement persistent follow-up strategies. Incorporate the recommended conversational openers and leverage the free facial scan tool to generate leads. Encourage team members to personalize their outreach and use voice messaging to build rapport and trust.
Teaching Lines
- Recruiting is not about selling; it's about sorting and sharing.
- The greatest script of all time is simply 'How's it going?'
- People don't care how much you know until they know how much you care.
- Guess what I found out? is a powerful phrase that naturally creates curiosity.
- Keep it simple, keep it personal, and keep it engaging.
- No is never no; it's just not right now.
- Create a drip file to persistently follow up and nurture prospects.
- People want to buy, not be sold to, so give them the power in the conversation.
Moments to revisit
Timestamped Highlights
Recruiting is about sorting and sharing, not selling, focusing on finding people looking for an opportunity.
Using 'Guess what I found out?' to create curiosity and engagement in conversations.
Keep it simple, silly: simple, personal, and engaging communication is key to effective recruiting.
Shift from 'Show the Plan' to 'Share the Products' and 'Solve their Problem' with passion.
Respond to 'I don't have money' with empathy and ask if they have a plan to fix that.
Use a drip file for persistent follow-up, understanding 'no' often means 'not right now.'
Doctors take zero nutrition in med school; prospects shouldn't rely solely on doctors for supplement advice.
People are starved for time, money, peace, health, and community connection, Vital Health addresses all four.
Read the raw transcript
0:00 away. All right, I'm going to stop
0:02 singing. At least I had an actual song
0:04 this time. I want to surprise you guys
0:07 with something cuz I just saw it this
0:09 morning when I woke up and so there it
0:10 is. We are now adding Prime and Harmony
0:13 into the welcome packs, y'all. Okay, so
0:15 this does change them a little bit. I'm
0:17 reading over it. It makes them better,
0:19 honestly. It's actually pretty cool. Um,
0:22 so I just want to make sure you guys
0:23 know that the new products are finally
0:24 being added into the welcome packs into
0:26 the elite. um not like basic and stuff
0:29 like that, but the elite and above. So,
0:30 that's pretty cool. Wanted to make sure
0:33 you guys know that first and then I will
0:36 give you guys more information as I read
0:38 through the whole document on what
0:39 everything's changing. But I know that
0:41 people have been asking for this. So, I
0:43 wanted to give you a little Friday
0:44 surprise. All right. Besides my singing,
0:47 you know. All right. And then the last
0:49 thing I'm going to talk about today is
0:50 Vital Fest, right? Because this is next
0:52 week. Next Friday. That's next Friday,
0:55 y'all. We won't be here next Friday
0:57 because we will be in Orlando. And so
0:59 there's not a call next Friday because
1:02 you should be with us. You should be
1:03 getting the call in person with us,
1:05 right? It's an even better call. It's a
1:07 longer call, but it's an inerson call
1:11 and it's so much better. Um I'm really
1:13 excited. I'm getting that um I've been
1:16 talking to a bunch of the speakers and
1:17 we're all in this like I'm so excited
1:19 but I'm nervous kind of place and it's
1:22 it's a really cool moment before like
1:23 big conventions and stuff where I don't
1:26 know it's kind of chaotic but in a good
1:28 way. Um but I'm gonna shut up. I'm going
1:31 to turn it over to my girl Jamo. I wore
1:32 I threw this jacket on for her because
1:34 we're rodeo buddies and it's one of the
1:36 new swag for the new season next year
1:39 and it's so cute and so I wore it in her
1:41 honor and I love you girl. take it away.
1:45 >> All righty. Well, good morning
1:46 everybody. It's so great to see y'all.
1:49 If you haven't already done it, I mean,
1:50 I see some of you guys weighing in here,
1:52 but definitely drop in the chat. Let me
1:55 know where you're where you're zooming
1:57 in from today.
1:59 So, it is Friday and uh we are wrapping
2:02 up a whole week of amazing and different
2:05 perspectives on recruiting. And I feel
2:08 like a lot of them you'll see common
2:10 threads. If you've been on every call
2:11 this week, you'll see a lot of common
2:13 threads obviously uh that work for
2:16 everybody. Sometimes I feel like uh when
2:18 it comes to recruiting and talking to
2:19 network marketing leaders, it's kind of
2:21 like the book Think and Grow Rich,
2:22 right? Where Napoleon Hill interviewed
2:24 all these major titans of industry and
2:27 then put it all together over the course
2:28 of 22 years and found these common
2:30 threads, right? So, everybody has
2:32 different perspectives and I want this
2:34 to be super interactive. I'm not going
2:35 to be real formal today like I usually
2:38 am with my PowerPoints and everything.
2:40 We're just going to have a conversation
2:41 about it because uh really that's in my
2:44 opinion what recruiting and reaching out
2:48 to people via scripts quote unquote is
2:50 really about. It's not about being
2:52 scripted. It's about having a
2:54 conversation. Um in fact, you know, kind
2:57 of uh just drop in the chat right now,
3:00 give me a one if you feel like your
3:04 recruiting is on point. Uh you feel like
3:07 you got it down solid. Give me a five if
3:10 you feel like you need a little bit of
3:11 work. And give me a 10 if you feel like,
3:14 "Oh my gosh, I don't know what I'm
3:15 doing. Have no clue."
3:18 Because let me tell you, I want you to
3:20 feel better about recruiting and
3:22 prospecting and all the things. You
3:24 know, it's kind of funny. Um, my
3:26 background is in sales. I was a
3:28 cardiovascular specialty rep for 15
3:30 years in pharmaceutical sales in the
3:32 Texas Medical Center. And um when I
3:35 first joined my very first network
3:38 marketing company back 20 years ago when
3:40 dinosaurs still roam the earth I feel
3:42 like um basically uh I thought it was
3:46 all about sales and I found out really
3:48 quickly
3:50 it's not about selling it's about
3:52 sorting right you're really just sorting
3:56 and in terms of the business you're just
3:58 looking for people that are looking for
3:59 an opportunity. Um, kind of like, you
4:01 know, I I think I made a post the other
4:03 day on Facebook about if you have to
4:04 sell somebody an opportunity, then you
4:06 got to sell them every day to work it,
4:08 right? So, you don't want to have to
4:09 sell anything. Now, on the product side,
4:12 same thing. You're really just sharing.
4:14 You're not selling, you're sharing
4:16 because let me tell you, people out
4:18 there are struggling in areas of health
4:20 right now, uh, different fitness goals
4:22 that they have, things like that. And
4:23 they're looking for solutions, right?
4:25 So, you're really in just in the
4:27 business of sorting and sharing. And
4:30 when you get that down, that kind of
4:32 breaks down the fear because your job is
4:34 not really to go out there and make a
4:35 bunch of sales or to um be a member, as
4:39 I say, of the NFL, no friends left,
4:41 right? That is not what we're we're here
4:44 to do. Um and you know, kind of the way
4:46 I get over the thought process of
4:48 recruiting is, you know, I'm a
4:50 Christian. Not trying to take anybody to
4:52 church here, but um you know, I think
4:54 about Jesus. I mean, he was God. Did he
4:57 really need anybody's help? Probably
4:59 not, right? But he still went out and
5:02 got 12 and those 12 turned into 72 and
5:05 those turned into 144, you know,
5:08 thousand. And you know, here I am in his
5:11 downline, quote unquote, you know, 2026
5:14 years later. So, um, the bottom line is
5:17 Jesus was a great great example of
5:20 networking and a great example of
5:21 recruiting because he didn't really go
5:23 out and beat people over the head. He
5:25 just went out and kind of shook things
5:27 up. He was a little bit of a rebel. He
5:30 uh created curiosity. People primarily
5:32 came out to look at him mainly because
5:34 they were like, "Who is this dude?"
5:36 Right? And that is the same thing you
5:39 want to happen in your case as well. You
5:41 want to create curiosity. You want to
5:43 create connection and engagement. and
5:45 you want people following you for all
5:47 the right reasons. Right? So, let's talk
5:49 specifically about what you're going to
5:52 say, when you're going to say it, how
5:53 all that's going to go down. Right now,
5:56 I have to kick all this off by saying to
5:58 me the greatest script in the world in
6:01 terms of if you're on social media, if
6:04 you're on Facebook Messenger, if you're
6:06 on Instagram messaging people, if you're
6:09 using text, however you're doing it, the
6:11 greatest script of all time is how's it
6:15 going? How's it going? Just open up a
6:18 conversation. This is about starting a
6:20 conversation with people. Even if all
6:23 you do in the beginning, for you tens
6:24 out there that dropped it in the chat,
6:26 uh, in terms of, you know, I I don't
6:28 know what to do, just give yourself a
6:31 little small goal. Okay, three to five
6:33 people a day. I'm literally just going
6:35 to message them on Facebook and say,
6:37 "How's it going?" That's it. Now, I will
6:40 tell you this. Before you do that, make
6:43 sure you look at their profile page
6:45 because you definitely don't want to
6:46 message, you know, how's it going and
6:49 something horrible just happened to
6:50 them, right? So because then you know ju
6:53 just the timing is not going to be good
6:55 obviously to make that connection. So
6:57 make sure you kind of know your
6:58 audience. I would say to start there as
7:00 well. Um I know people just because I've
7:03 been in network marketing for 20 years.
7:05 I feel like I get bombarded all the time
7:07 with people trying to recruit me for
7:09 various things. And you know I've seen
7:11 the good, the bad, and the ugly in in
7:13 terms of that. But to me the ugly is
7:16 when they reach out and they obviously
7:18 have not done their homework. maybe they
7:20 have no clue that I've ever done network
7:22 marketing. That's usually a start um for
7:24 me. But, you know, just I I feel like
7:27 I'm more engaged with people and I've
7:29 even ended up in big conversations and
7:31 kind of flipped the script too a lot of
7:32 times to where I get them talking about
7:35 our business and our opportunity simply
7:38 by um the fact that they obviously knew
7:41 me when they reached out to me and they
7:43 said certain things and asked certain
7:44 questions, right? Um, you know, kind of
7:47 as Adriel mentioned in my little cute
7:49 song introduction, which Adriel, I love
7:51 that, man. We need to make that a wrap.
7:53 You know, me and you, we're a little bit
7:54 gangster. Um, but the bottom line is,
7:57 uh, she mentioned that I was a Maxwell
8:00 certified Maxwell leadership coach,
8:02 right? I'm I'm a Maxwell girl. And John
8:04 Maxwell wrote a book basically saying
8:07 that great leaders ask good questions.
8:09 Or is it good leaders ask great
8:11 questions? Drop it in the chat if you
8:12 remember. You'd think I'd know this,
8:14 right? Don't tell John. Anyway, bottom
8:17 line, um, you always want to go into
8:19 these conversations when you're talking.
8:24 People do not care how you know until
8:27 what? Drop it in the chat if you know
8:29 the last part of that sentence. People
8:31 don't care how much you know until what?
8:36 They know how much you care. That's
8:38 right. That's right, Britney. They want
8:40 to know how much you care. And that is
8:44 what's going to get them to open up. And
8:46 in all my years of sales training, and
8:48 I've been through it all, man. I've sold
8:50 medical equipment, pharmaceuticals,
8:52 corporate services. I've been in network
8:54 marketing for 20 years. I've been
8:55 around, right? And really, when it comes
8:58 to sales, people don't want to be sold,
9:02 but they definitely want to buy. They
9:04 want to feel like they're the ones that
9:06 have the power. And the way you put that
9:09 power in their hands is by asking great
9:11 questions and breaking down the barriers
9:13 and letting them feel comfortable in the
9:15 conversation with you. Okay? And trust
9:17 me, I'm a student of the game, too. In
9:19 fact, I was just looking at this and I
9:20 brought it out just to share with y'all,
9:22 but back in 2019, so I'm friends with
9:25 Ray Hickden. I don't know if you guys
9:26 know Ray, but I love me some Ray
9:28 Hickden. I just do. Um, and back in
9:31 2019, I went to RankMakers, which is a
9:34 big event that he used to do. In fact,
9:36 he may still do it. That's right. Ray is
9:38 solid. Isn't he easy? Love that man.
9:40 But, uh, he I picked up this little
9:43 book. Yes. Paid for this book myself.
9:46 And at the time, I was the top earner in
9:48 my former company. Right? I still wanted
9:50 help. Social media scripts, right? I
9:53 wanted to know what to say. How does Ray
9:54 say it? Right? So, there's a lot of
9:56 resources out there for you. And I'm
9:58 going to share some of what has been
10:01 shared through all these years that I've
10:03 kind of boiled down to what I think you
10:04 really need to know. So this isn't some
10:06 huge long presentation. Okay. So first
10:09 of all, I already addressed this. You
10:12 want it to be a conversation, right? And
10:14 what is a script really? I mean to me a
10:18 script is not not a script. None of us
10:20 like scripts. We don't like it when
10:22 somebody calls us and goes, "Hello,
10:24 Adriel. This is Jennifer Moran. I am
10:27 calling you today because I was
10:28 wondering if you would be interested in
10:30 I mean as soon as she hears those five
10:33 words those are five words that I think
10:36 it's in everybody's DNA that what is
10:39 your answer going to be if somebody says
10:41 would you be interested in tell me in
10:44 the chat what's your answer
10:47 no I don't I don't even care if like the
10:51 person is trying to hand you a million
10:53 dollars from a kiosk in the mall as
10:55 you're going by But they're coming at
10:57 you and they're like, "Ma'am, ma'am,
10:58 would you be interested?" And you're
10:59 like, "No, no, no. I swear it's in our
11:02 genetics, right?" But conversely, I
11:05 learned years ago, but there are five
11:07 words that's in your DNA that when
11:11 people say these five words to you, it
11:14 is survival instinct kicks in and you're
11:17 leaning in going, "Tell me, tell me. I
11:19 want to know." And guess what those five
11:21 key words are? What do you think they
11:23 are? Anybody in the chat want to guess?
11:26 Think about it. Come on. I know some of
11:29 y'all know this. This has been out there
11:31 too in the network marketing industry.
11:34 How can I help you? Hey, that's a great
11:36 one. I love that. That's a great one.
11:39 But no, if I walk up to you at work and
11:43 I How have you been doing? That's good,
11:46 too. But if I walk up to you at work and
11:48 I lean over a little cubicle at work and
11:51 I look at you and I go, "Hey, Kimberly,
11:56 guess what I found out?
11:59 Guess what I found out? Guess what I
12:02 found out?" What are people going to
12:04 say? What did you feel when I said to
12:06 you, "Guess what I found out?" Didn't
12:08 you feel it? Even if you weren't paying
12:09 attention to me, you were probably like,
12:11 "Wait a minute. I need to tune in right
12:12 now. What did she find out?" Okay.
12:14 There's something in our DNA that Yeah,
12:17 that's right. Easy magic words. Let me
12:19 tell you, guess what I found out?
12:21 Everybody says, "What? Tell me what you
12:25 found out. I need to know. This could be
12:27 inherent for my survival." Well, you
12:29 could answer that. And how you answer
12:31 that is something you want to work on.
12:33 This is your script, right? That you
12:35 want to work on is how you answer that
12:37 question. When somebody says, "What did
12:38 you find out?" You might say something
12:41 like, "I just found out how stay-at-home
12:44 moms can make more part-time than their
12:46 husbands do full-time."
12:49 You might say, "I just found out how uh
12:51 teachers can get an extra retirement
12:53 check in their mailbox every single
12:55 month."
12:57 Whatever that answer is for you, you
12:59 might want to work on it. We've got
13:01 things at Vital Health like, "Hey, I
13:04 just found out that there's actually an
13:06 ecosystem of techdriven wellness out
13:08 there that not only connects wearables
13:13 to a, you know, a readout device, but
13:17 that you can also connect it with a
13:18 facial scan that's going to pull from
13:21 all these supplements and give you
13:22 personalized wellness created just for
13:24 you in real time. as you go about your
13:27 life, it's going to adjust and vary and
13:30 recommend different things as you go
13:32 about your life. And I it's the only
13:34 company in the world that does this. And
13:36 it's free to do a facial scan. Free. I
13:41 mean, people are going to lean in and be
13:42 like, "Okay, I want that scan. Send me
13:44 the link for that scan." Okay? And I
13:47 mean, trust me, I put up a real the
13:49 other day and I almost didn't do it,
13:52 y'all. I I swear I was not feeling very
13:54 brave that day cuz we had just gotten
13:56 back from a walk. I had no makeup on. I
13:58 had a ball cap. Feel free to go to my
14:00 Facebook and check it out. So, I'm
14:02 literally like not looking good. And
14:04 instantly, you know, the the uh little
14:08 negative demons of doubt start creeping
14:11 in like, "You don't want to get on a
14:12 reel right now. You look terrible. Go go
14:14 go take a shower, put on some makeup,
14:16 whatever." But I was like, "Nope. I'm
14:18 excited because when we got home, there
14:20 was a box on my porch and this puppy was
14:22 here, right? I was so excited. I'm like,
14:26 I need to harness this and I need to put
14:28 it on a reel right here and now. And I
14:31 wasn't exactly sure what I wanted to say
14:33 or how I was going to say it. And trust
14:34 me, I hit delete and re-record several
14:37 times. But let me tell you, the
14:40 excitement came through. And you can go
14:42 look, people were commenting like crazy.
14:45 I mean, like crazy. I think I probably
14:48 have somewhere in the neighborhood of I
14:50 don't know 15 to 20 leads right now just
14:54 because and it's not even just because I
14:55 was excited about this. It's not even
14:57 that they wanted the wearable. It's
14:59 because I said in my real I've got this
15:01 free facial scan that I can send you the
15:03 link for and basically if you comment
15:06 vital which I put in the caption I'm
15:09 like I'll send you the link. It's free.
15:11 You can download an app scan yourself
15:13 over 127 biomarkers. I mean, who doesn't
15:16 want free, right? And everybody is
15:19 inherently narcissistic. They want to
15:22 know about themselves big time. So, you
15:25 know, it's just like if you look at a
15:26 group photo, okay, who do you look at
15:29 first? Drop it in the chat. When you
15:31 look at a group photo,
15:34 who do you look at? Yourself. That's
15:36 right, Renee. Yep. You look at yourself.
15:39 And you I mean everybody around you
15:42 could be like crosseyed, their tongue
15:44 sticking out, they're not even looking
15:46 and if it's a good picture of you, what
15:49 do you say about that photo in general?
15:51 Amazing. Amazing photo, right? But let
15:55 me tell you, if you know you look
15:57 terrible and everybody else looks
15:59 amazing, what do you say about that
16:01 photo? Horrible. Horrible. You know,
16:04 retake. Okay. So, people are inherently
16:07 narcissistic. They want to know about
16:09 themselves. Guys, this is why I came out
16:11 of retirement to join Vital Health
16:13 because let me tell you, techdriven,
16:16 datadriven wellness where a lot of the
16:19 initial tools to kind of pull them into
16:21 the boat because we're fishing here.
16:23 We're not hunting. We're fishing. We're
16:25 just fishermen sitting in a boat casting
16:27 out bait seeing who bites, right? And
16:29 let me tell you, you cast out the bait
16:31 of would you like a free facial scan?
16:34 127 biioarkers. I even literally copied
16:38 because the word is so long about the
16:41 science behind the facial scan, right?
16:44 And I literally tell people in my script
16:46 when I reach out, I'm like, "Okay, I
16:49 can't even pronounce this word, but go
16:51 chat GPT it." It's amazing technology.
16:55 So amazing that Ford Motor Company is
16:57 planning on putting uh this technology
16:59 in all their cars in 2027. I'm not sure
17:03 I'm a fan of that because what they're
17:05 going to do is they're basically going
17:06 to read your biomarkers to see if you're
17:08 drunk, if you're tired, if you're not
17:10 performing well behind the wheel. And
17:12 from what I understand, it may cause the
17:15 car to shut off, which I'm not a fan of
17:17 that necessarily because I'm a little
17:18 bit of a control freak when I'm driving
17:20 my car. I want to drive my car when I
17:21 want to drive my car, right? But, um,
17:24 you know, I guess it's for good
17:25 purposes. You know, people with electric
17:28 cars, I know the Stallards, you know,
17:30 Miles and Heidi, they just got one of
17:32 those beautiful new Tesla's, right?
17:35 Launch series. And one of the biggest
17:37 things Miles has been raving about is
17:39 self-driving. Okay, but uh and I get all
17:42 that, but that technology to read
17:45 biomarkers of the driver is the same
17:48 technology we have in our facial
17:49 scanner. Just saying. How cool is that?
17:52 Okay. And people get it for free. They
17:55 download the app and if you haven't done
17:57 it already because I'm kind of amazed
17:59 how many people don't realize this is in
18:00 their back office. If you haven't
18:02 clicked your links in a while, go click
18:05 that puppy open because it says copy uh
18:09 scanner link and I have that saved to my
18:12 notes. I am sending that out to
18:14 everybody. And what's so cool is you'll
18:16 get an email saying, you know, hey, you
18:18 know, uh Britney or V or whoever just
18:22 did their first facial scan. I mean,
18:24 which helps you do what? Which is
18:27 probably the biggest thing in this
18:29 industry in terms of the fortune. Where
18:32 is the fortune, guys? Drop it in the
18:34 chat if you know where the fortune is in
18:36 the followup, right, Britney? Oh my god,
18:39 so many links in there. There are so
18:40 many links in there. There truly are. I
18:43 mean, we we keep adding links, but how
18:45 cool is that that they're giving us all
18:47 these fishing lures. I view the links as
18:50 fishing lures. We're just putting it on
18:52 the hook and throwing it out there and
18:53 we're like just sitting and waiting,
18:56 okay? And it that this whole business is
18:59 cast and tug. Cast and tug. You've got
19:03 to throw bait out there, guys. And the
19:05 way you're going to do that is when you
19:07 peak somebody's interest, okay? You
19:10 know, Brooke and David talk about it all
19:12 the time. You know, our four Ps, right?
19:15 And that first P is peak. You got to
19:17 peique their interest. Okay? Now, when
19:19 you reach out to people, you want to
19:22 keep it simple. You want to keep it
19:23 simple and you want to keep it personal.
19:26 How many of you guys know what the KISS
19:28 principle is? If you know what KISS
19:30 stands for, K I SS, drop it in the chat
19:33 because we've got some some big dogs on
19:35 here who have been doing network
19:36 marketing for a while and many of you
19:39 probably have even heard it. Yeah. Keep
19:41 it simple silly. Keep it simple stupid.
19:43 Keep it super simple. However you want
19:46 to do it, the KISS principle in any kind
19:49 of sales situation, but especially in
19:51 scripts is key. Okay? Because I don't
19:55 know about y'all, but when somebody
19:57 texts me a script of their very long
20:02 sales pitch about their company and
20:04 their products and all the things. I
20:06 mean, first of all, you know, I'm a
20:08 little bit older. My attention span is,
20:10 I believe, a little bit longer than, you
20:13 know, I see my kids attention span,
20:15 which is literally like the attention
20:17 span of a goldfish. Um, but you know, I
20:21 I don't know if you've heard the term
20:22 readers are what? Readers are what? Drop
20:25 it in the chat. Readers are
20:28 Come on, y'all know this one. Leaders.
20:30 Readers are leaders. Why is that?
20:33 Because so few people read. So few
20:36 people read. And I I mean I saw this
20:40 just the other day on one of my Facebook
20:41 posts. I put it up and it was they were
20:44 all flashback photos. They were all
20:45 photos from 2016, 2017, 2018, right? And
20:50 I put them up and people started
20:52 commenting congratulations.
20:54 Congratulations. They didn't even bother
20:57 to read. Now I even said at the
20:58 beginning, warning long post because it
21:01 was a long post. But you would think
21:03 when I say warning long post I'm about
21:05 to share my story that you know they
21:08 would have read a little bit further.
21:10 Okay? Because had they read a little bit
21:12 further they would have known. But they
21:14 read like one line, saw the pictures and
21:17 commented, right? And that is who you're
21:19 dealing with out there in prospecting
21:22 land. Okay? So you want to keep it
21:24 simple and you want to keep it personal
21:26 and you want to keep it engaging, right?
21:29 People don't want a monologue. It's a
21:31 little bit like presenting on Zoom,
21:33 right? In fact, drop a drop a one in the
21:36 chat if you'd be nervous to be on this
21:38 Zoom right now with 108 people, right?
21:41 Watching you. Drop a one if you'd be
21:43 nervous, right?
21:45 We'd all be nervous, right? We'd all be
21:47 so super nervous, okay, for that. But
21:50 let me tell you, when you kind of flip
21:53 your heart around from, okay,
21:56 narcissistic me, everybody's looking at
21:57 me. They're probably making fun of me.
21:59 They're like, why'd you wear those
22:00 earrings today? or whatever and you put
22:02 the focus on I need to help somebody. I
22:04 just need to share. I just need to sort.
22:08 I'm looking to solve people's problems.
22:11 That's what I'm all about. And I keep it
22:13 super simple and super personalized for
22:15 them to keep them engaged through
22:18 dialogue, not a monologue, right?
22:20 Because if I was just sitting here
22:21 monologuing, you guys would check out.
22:24 You'd be like, "All right, I'm out of
22:26 here." So, part of why when we go on
22:28 Zoom, we always say, "Put a one in the
22:30 chat or drop me a fire emoji." Okay? In
22:34 fact, drop me a fire emoji if you're
22:36 listening to me right now.
22:39 Come on. Hey, there's some people that
22:41 are probably checked out. They were just
22:42 looking at their phone, but they're
22:44 like, "Hey, she asked a question."
22:46 There's something about a question that
22:48 wakes people up. Okay? So, keep it
22:51 engaging. Ask questions. Keep it simple.
22:53 All right? Don't date a dump. That's one
22:55 of the things I have down here. And then
22:57 you may have heard the term and we
22:59 talked about it a little bit, so I'm
23:00 being redundant on purpose, but you
23:03 know, there's a term there was uh or
23:05 still is a very large network marketing
23:07 company that's been around a bajillion
23:09 years. Um, and they had this saying in
23:12 their company, and I I wasn't in that
23:15 company, but I've learned this from
23:16 their leaders, something called STP. And
23:19 in that company, what did STP stand for?
23:23 Because some of you may have been in
23:24 that company back in the day. What did
23:26 STP stand for? If you know, this company
23:29 was constantly STP. That's right, Eric.
23:32 You nailed it. Show the plan. Show the
23:35 plan. That's right, coach. Show the
23:37 plan. Okay. I I flip that. I am not
23:41 about STP. Show the plan. I'm about STP.
23:45 What could you make STP for us based on
23:48 what you know?
23:50 See the people. That's right. I love
23:52 that. See the people. Yeah. Show the
23:55 passion. Good one, Adriel. Love that.
23:59 Show the passion. STP, right? Share the
24:02 P's. Yes, Brooke. I love that. Okay.
24:06 STP. Show the plan. No, share the
24:11 products, right? Solve their problem.
24:17 Solve their problem. That's all you're
24:18 doing. In fact, I heard Brooke talk
24:20 about it the other day, I think on
24:22 recruiting. She's like, "We're just
24:23 about solving people's problems. We're
24:25 we're here to help them, right? That's
24:27 what we're here for." So, keep that
24:29 heart about it. Um, now let's talk a
24:32 little bit about what to say when you
24:34 don't know what to say, right? Sometimes
24:37 people come back at you and what are
24:39 some of the key objections? Because I
24:41 don't want to pick one and start talking
24:43 about it. Y'all drop in the chat what
24:44 you feel like are your biggest
24:46 objections. I want to handle those for
24:48 y'all. Drop them in the chat. Let me
24:51 see. Let me see. Come on. What are some
24:54 of the objections? Y'all don't get any
24:56 objections. Either that or my Zoom is
24:58 frozen. No money. I don't have the
25:00 money. Okay. That's a big one. What
25:03 else?
25:06 Cost too much. How's the scanner do all
25:09 that magic? All right. Don't have time.
25:12 Don't believe in it. All right. Don't
25:14 believe in what, Brooke? Be more
25:17 specific. What don't they believe in? No
25:20 money or time. I'll see how you do
25:22 first. That is, y'all, I swear that's
25:26 the biggest one in network marketing.
25:27 I'll see how you do first. Right. Oh my
25:30 gosh. And that makes it so hard. You
25:31 feel like you can't move forward. Let me
25:33 think about it. Okay. Now, do you think
25:36 all these objections, let's just take
25:38 let me think about it. Okay. What
25:41 questions could you come back with
25:43 instead of just shutting down and
25:44 saying, "All right, I'll get back with
25:46 you." What could you ask them when they
25:48 say, "Let me think about it."
25:51 Okay, what do you think? You guys know,
25:56 let me think about it. That's a good
25:57 one. All right, let me think about it.
26:00 Here's what I would say. I would turn it
26:02 around and think, "Okay, well, let's
26:04 see. Jennifer told me I needed to ask a
26:06 question. So, how could I ask a
26:07 question?
26:09 What do you need to think about? You
26:11 could say that or what did you like best
26:14 about what you saw? And then maybe share
26:16 with me also what you see potential
26:18 challenges might be. What are you
26:20 thinking about? You know, things like
26:22 that. And and I will say this, and I
26:25 meant to say this earlier, but I don't
26:27 really have these conversations over
26:29 text. I'm not a texter. Um, I really
26:33 believe that eyes are the windows to the
26:35 soul first of all, which you know, we
26:37 can't meet everybody in person. I get
26:39 that. But what's the next best thing
26:41 besides your eyes that people can hear
26:45 how you really feel and see how you
26:47 really feel technically?
26:49 Your voice, right? Your voice. That's
26:52 right, Sapora. Your voice. Okay. So, I
26:56 am super big on audios. I leave audios
26:59 for everybody. I might kick it off with
27:01 a text. Hey, how's it going? And we
27:04 might go back and forth for a little
27:05 bit, but then I'll jump in there with an
27:07 audio. I know my girl Renee's on here
27:09 and she's big on audio, too. We That's
27:11 right, Renee. Queen Reneem, she's a
27:15 great recruiter, guys, and she just put
27:16 in there, she she VMs people, right? She
27:19 voice messages people. Okay? Because as
27:22 my good friend Jeffrey Getr, love that
27:25 man. Um, and he's not just an Amazon
27:27 bestselling author. He's a New York
27:29 Times bestselling author. Look him up.
27:30 Jeffrey Gimer. Um, but he always says,
27:34 you know, you can get writer's block,
27:36 but nobody gets talker's block. Nobody,
27:40 right? Nobody gets talker's block,
27:41 especially not me, unfortunately. Um, I
27:44 can be pretty chatty, right? So listen,
27:48 if you're uncomfortable or maybe you
27:50 don't know what to say in a text or you
27:52 feel like you're going to have to send a
27:53 long text, I would delete that and try
27:56 an audio. You know, in in Messenger, you
28:00 can actually record an audio to
28:02 yourself. You can actually do the same
28:04 thing in text message. You can text
28:06 message yourself an audio and you can
28:09 make it generic if you want to to where
28:11 you could forward it to people when
28:13 you're comfortable with it, right? But
28:15 always open it up with personalization.
28:18 You always want to open it up by either
28:21 a voice message that says, "Hey Renee,
28:23 hey Britney," or by texting that in the
28:27 messenger chat, okay? Or texting that on
28:30 your text and then send forward your
28:33 generic audio if that's what you want to
28:35 do. The way I do it, and I'm going to
28:38 get back to your objections. I didn't
28:39 forget. But the way I do it, in fact,
28:42 right here, guys, I will sometimes talk
28:46 out a script and you know how on text
28:49 message it transcribes it for you. I
28:52 will take that, put it in my notes, and
28:54 I'll literally print it and then I don't
28:57 use the script word for word. Like for
29:00 this one, this was for responses on my
29:03 reel the other day. I put I'm so excited
29:05 about this new technology because it's a
29:08 completely different way of looking at
29:09 wellness. I mean, it's technology, it's
29:11 real-time data, it's personalized
29:13 recommendations, an entire ecosystem of
29:16 wellness products to support you. And
29:18 hey, listen, the first step is to
29:20 experience the free facial scan. So,
29:23 basically, I'm just going to send you
29:25 the link so that you can check that out.
29:28 It's free. You'll download the app, do
29:30 your scan, and let me tell you, with
29:32 Vital Sense, now granted, we did a
29:34 limited release and that's sold out now,
29:36 but we got more coming. That's going to
29:39 add a wearable to the picture that's
29:41 going to give you even more data.
29:42 Honestly, this is the biggest reason I
29:44 came out of retirement. I haven't seen
29:46 anything quite like this. Now, once you
29:48 do the scan, come back and tell me what
29:50 you think. I genuinely love to see it.
29:52 Oh, and also let me know because I
29:55 always end up with a question. Also, let
29:56 me know if you want me to send you uh a
29:59 little v short video on the wearable.
30:02 I put it in their court. I don't just
30:04 start bombarding them with videos,
30:06 right? I want to give them the power. I
30:08 want them to feel like they're buying.
30:10 They're not being sold. Okay. So, yeah.
30:14 What is the scan? Is it still free?
30:16 Isn't it a minimum of $5? Uh, no. It
30:20 says create free account. Adriel, am I
30:22 wrong on this?
30:24 >> No, you can. The the face scanner is
30:27 free. Um, you can send it I a lot. You
30:30 can send it. I think there's a limit per
30:31 day, but it's one that you're probably
30:33 not going to reach. But um I I think
30:35 maybe some of the confusion is there are
30:36 some people who build scanner businesses
30:38 with the quantum scanner and those are a
30:41 little different.
30:42 >> Yeah. Yeah. Yeah. Well, and I'm not
30:43 throwing out the the quantum scanner. I
30:46 mean, obviously I love the quantum
30:47 scanner because this gives us an inerson
30:49 business to build, right? But I'm using
30:52 this facial scan as fishing lures. I'm
30:56 just saying because it's capturing
30:58 people's data. It's putting the app on
31:00 their phone. It's giving you something
31:02 to follow up with. Um, yes, the Inerson
31:05 scanner. Okay, Britney. Yeah, she
31:07 charges $97 for 11 and up and $50 for 10
31:13 and under. Oh, wow. That's cool. So,
31:16 yeah, some people build what I call
31:17 micro franchises around that scanner.
31:20 Okay. Um, the facial scanner needs an
31:23 annual membership. Hm. Well, we'll have
31:25 to get that in front of the execs,
31:28 right? But I definitely use the facial
31:30 scanner now. It's a free tool that we
31:32 have to really kind of get people
31:34 interested and engaged in part of our
31:37 ecosystem, which is a word I'm using a
31:39 lot. Techdriven wellness and ecosystem
31:42 constantly, right? So, but let's go back
31:44 to let me think about it. Let's go back
31:46 to some other objections that you have.
31:48 Okay? So, and in fact, I'll even go to
31:51 this because like for example,
31:54 um I'll just give you some straight out
31:57 of Ray Hickden's here. Uh let's see.
32:00 Um, I don't have any money. Here's a
32:03 good one. Somebody said that and I I
32:05 definitely have heard people say that,
32:06 "Oh, I can't afford that." Right? Well,
32:09 you know, first of all, I will say this.
32:10 I do tell people because I don't
32:12 honestly get that too much. But I'll say
32:15 this to me, your health is an
32:18 investment. Okay? It's not about money.
32:20 Health is wealth. People know that. You
32:22 can have all the money in the world, but
32:23 if you don't have your health, you don't
32:24 have anything, right? But this is what
32:27 Ray Hickden, the man, says about, "I
32:29 don't have any money." Hey, I'm really
32:31 sorry to hear that. That is tough. Do
32:33 you have a plan to fix that?
32:36 Do you have a plan to fix that? How
32:39 awesome is that? Okay. And it's And then
32:42 he says, "If this fits your story, add
32:43 this in." I know when I started, I was
32:46 really struggling, but they taught me
32:48 what to do and I was able to turn that
32:49 around.
32:51 How cool is that? That's basically part
32:54 of feel, felt, found. Okay, if you've
32:57 never heard feel, felt, found, that's a
32:59 great way to break down objections of
33:01 any kind, right? Feel, felt, found.
33:05 Basically, I understand how you feel. I
33:08 felt the same way, but here's what I
33:10 found out. Right? Back to those great
33:12 words. Guess what I found out? Right?
33:15 So, um, those are huge. That's for sure.
33:18 Let me, uh, you want me to address a few
33:20 more? drop a fire emoji in the chat if
33:22 you want to let me do a few more
33:23 objections with you here from The Great
33:25 Book of Ray Hickden. Okay. And I'll I'll
33:28 add in ones that you know I use as well.
33:30 All right, let's let's keep going. Uh
33:32 what's one y'all really want me to
33:33 tackle? Okay, he's got in here uh what
33:36 if they don't need more money? They have
33:39 too much money. Really?
33:42 I'm telling you that's not a thing.
33:45 Okay. Um, but drop in anything you want
33:48 me to uh to address, but I'll grab some.
33:52 Oh, he has let me think about it. Let me
33:53 see what Ray says about let me think
33:55 about it. He says, "Absolutely. Take
33:57 your time. We invest a lot of time with
34:00 you to train you and show you how to do
34:01 everything. So, we want to make sure
34:02 we're investing our time with someone
34:04 that is serious." Okay? And this is for
34:06 business builders, obviously. Um, and I
34:10 don't know if I necessarily agree with
34:12 that, but I definitely would say when
34:14 they say, "Let me think about it." I'm
34:15 real big on every objection you ask a
34:17 question. Uh, let's see. Who do you know
34:21 who is health consscious? Oh, just
34:22 another scam. Okay, let me address that
34:26 one. Just another scam. What's another
34:27 one we get a lot in network marketing?
34:29 Y'all know the one I'm talking about,
34:31 right? I haven't gotten it in years to
34:32 be honest. Yes, that's right, Adriel.
34:35 Adriel's doing this. You know, pyramid,
34:38 right? People say pyramid. Aren't those
34:40 things py? Isn't that a pyramid? Scam
34:43 pyramid. Whatever they say, I usually
34:45 come back and I go, "What do you mean by
34:47 scam?
34:49 What do you mean by pyramid?"
34:52 I just play dumb. I'm like, "What do you
34:54 mean by pyramid?" Because you really
34:57 don't know what they're thinking. What
34:59 is it about a pyramid? Okay, we have
35:02 pyramids on the dollar bill. I jokingly
35:04 say, "If you're married, you're in a
35:06 pyramid and your wife's at the top."
35:08 And I say that a lot, right?
35:10 Everything's a pyramid. your your
35:13 company you work for is a pyramid,
35:15 right? And who's at the top? The CEO,
35:18 the founder. I used to run around back
35:20 in the day when I first got network
35:22 marketing. I wish I had it here to show
35:24 you, but I used to have this little like
35:27 book that I would kind of go through
35:28 with people, but my first page was my
35:31 organizational chart for my biotech
35:33 company. And almost always I would start
35:35 it with that because I was getting the
35:36 pyramid objection so much. I wanted them
35:39 to ask me. So, I would flip open the
35:41 book and they'd be like, "Oh, that's it.
35:42 I knew it was a pyramid." And I'm like,
35:45 "That's not the company I'm in. That's
35:47 my biotech company." And I'm down here
35:50 as one of 57 cardiovascular account
35:53 specialists way at the bottom. Right.
35:56 And what are my chances of ever getting
35:58 to the top of that pyramid? Slim to
36:01 none. Right. Slim to none. Yeah. All
36:04 corporations are pyramids. Okay. They
36:07 may come back and they may say, "Well,
36:09 you know," and I'm always like, "No, I
36:11 don't know. What are you talking about?"
36:13 And they're like, "Well, you know, like
36:14 like Amway." And I'm like, "Amway is a
36:17 pyramid?" And they're like, "Well,
36:19 yeah." And I'm like, "You mean like
36:22 illegal?" And they're like, "Oh, yeah.
36:23 Those things are they're Ponzi schemes.
36:25 They're whatever." And I'm like, "hm,
36:27 who was the Orlando Magic owned by back
36:29 in the day?" And what arena did they
36:31 play in? Do y'all remember? I think it
36:34 might even still be named that. I don't
36:35 know. But what arena did the Orlando
36:37 Magic play in back in the day? Right,
36:41 Lori? Amway. It was Amway Arena. That's
36:45 where they played. Amway's not out of
36:47 business. In fact, you know, I sometimes
36:51 too, this is a great one, guys. Use
36:54 this. Feel free because I'm a realtor in
36:57 both Texas and Florida. I'm with a real
36:59 estate company called Exp Realy. Okay. I
37:03 joined them not to do a bunch of
37:05 production and selling houses. I really
37:07 joined them as a growth agent. Okay, is
37:09 what they call them. But why do you
37:12 think I might have joined EXP Realy? Or
37:14 why would I have joined maybe Keller
37:15 Williams with my network marketing
37:17 background? Anybody know?
37:21 That's right, Adriel. It's basically an
37:23 MLM.
37:24 Literally over at EXP, they do a
37:27 conference every year called Build. Um,
37:29 actually I think it's now called one big
37:31 fire. But which cracks me up because the
37:34 first time I went to build, I literally
37:36 told my friend next to me, this is like
37:38 watching cavemen discover fire in terms
37:41 of network marketing. They literally
37:42 teach their agents how to do network
37:44 marketing, right? Uh, so sometimes when
37:48 people go, "Isn't that a pyramid?" And
37:50 I'm like, "What do you mean by pyramid?"
37:51 And they're like, "Well, you know,
37:52 multilevel." And I'm like, "You mean
37:55 like Keller Williams?"
37:57 I literally say that and then they go,
37:59 "What do you mean Keller Williams?" And
38:01 I'm like, "They have a sevenlevel profit
38:04 sharing plan for their agents. They're
38:05 ranked on direct selling news global top
38:07 100 every year." In fact, EXP Realy I
38:11 think was number one last year in
38:13 service-based companies.
38:16 Okay guys, we are out here to defend and
38:20 educate about our industry. And once you
38:22 start breaking those barriers down,
38:24 because I was that girl, I was the girl.
38:27 When my friend tried to recruit me for
38:29 my very first net, she didn't even know,
38:31 but she was technically training me. I
38:33 don't even think she really knew what
38:34 she was doing. But her first words to me
38:36 were, "Would you know, would you be
38:38 interested in an opportunity?" Now, as
38:41 soon as I heard those words, first of
38:42 all, I'm not interested in anything. I
38:43 don't care if they're handing me a
38:44 million dollars. No. Okay. And then
38:46 they're like, she's like, "A business
38:48 opportunity?" And I'm like, "Oh, no.
38:50 I've heard about those business
38:51 opportunities and I literally had such a
38:54 low opinion of network marketing. Hello.
