The Build Up · Session notes
The Build Up with Ranim Aguilar - Sep 24th

The essential idea
Quick Take
Ranim Aguilar's training emphasizes that taking a pause in your business journey does not erase your purpose or potential. She acknowledges the common struggles of slowing down due to life’s demands, loss of confidence, or overthinking, and encourages honest self-reflection without harsh self-judgment. The core message is to own your pause, reconnect with your network authentically, serve your customers and teammates sincerely, and collect proof of progress through consistent small actions. Aguilar provides a practical four-part framework to rebuild momentum: 1) Own the pause by understanding why you slowed down without making it your identity; 2) Reconnect with people through genuine, simple conversations rather than scripted messages; 3) Serve first by checking in on customers and teammates to build trust and relationships; 4) Collect proof by tracking daily meaningful actions like conversations, invitations, and product shares. She stresses that confidence returns through action, not waiting for the perfect moment. She also offers a 7-day restart plan with clear daily tasks to ease back into business activity, such as reconnecting with five people, following up with interested prospects, making clear invitations, and sharing wins or lessons. Aguilar encourages participants to stop overthinking and perfectionism, reminding them that they hold the pen to their story and can relaunch their business at any time. The training is infused with motivation to get loud and proud about Vital Health’s upcoming launches and events, especially the Vital Fest in Orlando, highlighting the importance of community energy and momentum. Overall, the training is a heartfelt call to action for Vital Health affiliates to overcome fear, shame, or comparison, and to take practical, manageable steps daily to rebuild their business with authenticity and confidence.
Best For
Vital Health wellness business affiliates and preferred customers who have experienced a slowdown or pause in their business activities and need motivation and practical guidance to restart and rebuild momentum.
Key Topics
- Owning the pause without self-judgment
- Reconnecting authentically with customers and teammates
- Serving customers and teammates first to build trust
- Collecting proof of progress through daily actions
- Overcoming fear, shame, comparison, and overthinking
- Building confidence through consistent action
- 7-day restart plan with daily practical tasks
- Importance of community and upcoming Vital Fest event
Action Steps
- Write down why you paused without blaming yourself
- Identify one person to reconnect with using a genuine message
- Check in on your customers and teammates sincerely
- Make clear invitations about product or business opportunities
- Track daily meaningful actions like conversations and follow-ups
- Stop overthinking and post or message even if imperfect
- Join the Champions Challenge for support and accountability if needed
Prospecting Angles
- Share your authentic comeback story to connect with prospects
- Highlight the supportive community and upcoming Vital Fest event
- Emphasize the unique Vital Sense ecosystem launching October 15th
- Focus on serving and helping prospects rather than just selling
Training Use
Use this training as a motivational and practical guide to help affiliates overcome business pauses and rebuild momentum with clear, manageable steps. Incorporate the four-part framework and 7-day restart plan into coaching sessions or team meetings to encourage consistent action and authentic engagement. Promote the Champions Challenge as a supportive environment for accountability and growth.
Teaching Lines
- The pause did not cancel your purpose.
- You can tell the truth without deciding that’s who you are forever.
- You don’t need a launch plan to send a good check-in. You just need to be a human.
- Serve first: check on your customers and teammates because they are people, not numbers.
- Confidence comes after you take action, not before.
- Stop overthinking. You’re killing your own business by waiting for perfection.
- You still hold the pen to your story. It’s time to relaunch your business.
- Keep your word with small daily actions and collect proof of progress.
Moments to revisit
Timestamped Highlights
The pause did not cancel your purpose; everyone has more in them even if business slowed down or confidence dipped.
Fear of being seen again, shame, comparison, pride, and overthinking keep people away from their business.
Own the pause, reconnect authentically, serve first, and collect proof through daily actions.
Daily practical tasks to ease back into business: stop self-judgment, reconnect, follow up, invite, check in, share wins, and review progress.
Vital Fest in Orlando is a key opportunity to build energy, community, and momentum for the business.
Read the raw transcript
0:00 evening wherever you may be dialing in
0:01 from. Oh, Evelyn girl, you must have
0:03 gotten on fast. Your face is right up in
0:05 front and central. Don't worry, Brandon,
0:07 you are still first in the chat. Don't
0:09 worry, you still you're still my OG.
0:12 Okay, let's go ahead and launch into
0:14 some announcements today, folks. Let me
0:16 actually get my screen where it's
0:17 supposed to be and then maybe we can do
0:19 it for real.
0:21 Maybe.
0:23 There we go. Okay.
0:25 All right. So, close out, right? We're
0:27 up on the closeout. We're end of month,
0:29 right? So, this is going to be the end
0:31 of October 1st. So, at 8:00 p.m., that's
0:35 when customer service is extended to.
0:37 Okay. So, you have end of month closing
0:39 for all of us until October 1st. And
0:42 then next month, we'll be back on um
0:44 actual month closing on the day of the
0:47 month, like an actual calendar month.
0:49 So, that's fun. That's that makes my OCD
0:52 brain very happy. So, that will be
0:54 exciting. I was very confused when I
0:56 first started. [laughter] I can't
0:58 imagine how confused y'all were. All
1:00 right, so we still have our nutrition
1:03 kit, our our Genius 60 Happy Box, right?
1:06 So, this is such a great um thing
1:08 tonight. There's also a call for um the
1:10 Einstein's kids line with Carla. So, you
1:13 can um go ahead and learn about more
1:14 about this tonight, but this comes with
1:17 a 60-day supply for a family with a
1:19 child, right? With one child. So, this
1:21 is enough for one child. You're going to
1:23 want more if you have more than one kid
1:25 just for the thermos alone because I can
1:27 tell you right now they're going to
1:28 argue over it. But this is such a great
1:30 thing. It has a little guide to help
1:32 teach the family, make it fun for the
1:34 whole family to learn about nutrition.
1:36 And we love that, right? So this is
1:38 anyone um preferred customers and
1:40 affiliates. Okay, so members only
1:42 because they have the um the digital
1:45 guide that helps guide them through it.
1:46 So kind of like the core, they have to
1:47 be linked into like the app or the the
1:49 back office. Africa,
1:52 Africa is open and for $5 they can join,
1:57 right? Okay, that's through the end of
1:59 the month. That's for all of September.
2:01 Anyone in Africa can join for only $5.
2:04 That's a big deal. The code is just
2:05 Africa. Keep it simple, right? So, if
2:08 you have anyone looking to sign up over
2:10 in Africa now that we are fully open,
2:12 yes, Grand Rising, Grand Rising to
2:14 Africa as we launch in there, right? Um,
2:16 so that's exciting. Still need to figure
2:18 out how to say good afternoon and good
2:20 evening instead of grand rising. Need to
2:22 circle back with Yasha. Like I said,
2:24 tonight we are going to be having this
2:27 amazing the Einstein kids call with
2:28 Carla, our own beloved Madison Dreger
2:31 and Cynthia Calva. They are so in tune
2:34 with this nutrition line and what it
2:36 does for children and how it helps
2:38 families and they're really they really
2:40 really make a big difference. They're so
2:41 passionate about it. There will be
2:43 translation so you can go ahead and hop
2:45 on learn more about this tonight. And
2:47 then after this as well, um, we also
2:49 have our road to Chicago call that is
2:52 going to be coming up as well. That is
2:54 tonight. I got to give Aan some props,
2:57 man. He really, he, if you want to know
2:59 someone who is on fire about their
3:01 region, it's Aan. Like, he is very
3:04 serious about Atlanta and about Georgia
3:06 being put onto the map. And you can tell
3:08 he speaks very passionately. He's got a
3:10 lot of fire in his heart when he's
3:12 speaking on all these calls and wants
3:13 his team to get people to this meeting
3:16 on Saturday because we're coming back to
3:17 Atlanta. And I just, you know, I I honor
3:20 him for for just everything that he does
3:22 that he puts into this and you can see
3:24 how much he wants to make a difference
3:26 for his people in his area. So, if you
3:28 are around tonight, you can hop on that
3:30 call and see some of that passion in
3:32 person this weekend in Atlanta. So, this
3:35 whole stack cast is going to be there.
3:37 Again, this is not the right one. I'm
3:38 sorry. Stephanie will not be there, but
3:40 uh Philip will be there. Totally forgot
3:42 to switch this out this morning. Um but
3:45 this is gonna be really fun. It's the
3:46 same hotel we were at last time. Great
3:48 place. Everyone there is so so nice.
3:52 They have the Double Tree cookies and
3:54 they're delicious and they're usually
3:55 warm. So that's also a very good reason
3:58 to go. Okay. But also just this whole
4:01 area is on fire and they're very very
4:02 passionate about what they're doing. And
4:04 so um it's exciting. And I'm excited to
4:06 have Jesse go out there and see it in
4:08 person in his face because I got to. So
4:10 I'm excited for him to be able to
4:12 experience it. But it all leads us to
4:13 Vital Fest, right? So we're all going to
4:15 Orlando next month. We're all going to
4:17 party on the west east coast. East
4:20 Coast. I don't know if I guess Florida
4:22 feels like it's supposed to be west
4:23 coast, but it's not. It's east coast. Um
4:24 so 16th and 17th we're going to Orlando
4:28 and we're going to be launching
4:30 wearables and systems and all kinds of
4:32 fun stuff. And this baddie that's
4:35 teaching us today, uh, she's also going
4:38 to be there. I don't know cuz we talked
4:39 about it right before this, so I know
4:40 she's going to be there. I have proof. I
4:42 have receipts on that one. But Renee is
4:44 just this incredible human being. Um, I
4:48 didn't really know much about her before
4:49 I got to spend time with her. She is a
4:51 diamond. She's built in other companies
4:52 before, but her heart is just it's
4:55 there. Her heart's there. She loves
4:57 people. She she's a no kind of
4:59 person, which I really like. She tells
5:01 it how it is and quite frankly um I
5:04 really love her accent. I wish she could
5:06 narrate my life. I think it would make
5:08 every moment of my life a little bit
5:10 more enjoyable. So, Queen Renee, my one
5:13 of my favorite humans, please take it
5:15 away from us today.
5:18 One second. Adriel, hello everybody. I'm
5:22 super excited that you guys are here.
5:24 One second. My screen's giving me a hard
5:26 time, guys. Sorry. Sorry. Why is my
5:29 getting smaller? All right.
5:32 All right. One second, guys. I'm so
5:35 sorry. Why am I All right. Good morning,
5:38 everybody. I am so excited that you guys
5:40 are here. And happy Thursday. Today, you
5:43 guys, I am going to teach you something,
5:45 and it's a topic that I think a lot of
5:48 you guys are feeling it right now. The
5:51 pause did not cancel your purpose. Okay?
5:55 The pause did not cancel your purpose. I
5:58 want to talk to the person who knows
6:00 they have more in them. Every single one
6:03 of you on this call has more in them.
6:05 Okay? But maybe you're having a really
6:07 hard time getting back into it. That was
6:09 me. Maybe your business has slowed down.
6:13 Maybe your confidence did. Or maybe
6:15 you're still here, but just haven't felt
6:18 like yourself lately. Honestly, I'm not
6:21 going to stand here, you guys, and tell
6:23 you and act like I've got a perfect life
6:25 because I don't. You guys, I'm a mom.
6:28 You guys know I'm a hockey mom. I'm a
6:30 wife. I have my family. I have my work.
6:33 And I have a lot a lot of moving pieces
6:36 in my day. Okay? Some days I'm doing
6:39 business, you guys, from the rink.
6:40 Sometimes I'm doing it from my car.
6:42 Sometimes I'm literally, you know, doing
6:44 it from my bed. But I know that full
6:47 life does not magically you guys uh
6:50 pause because we because you know why we
6:52 have goals. Oh my god. Sorry guys. Um
6:55 but I also know what happens when we go
6:59 quiet for too long, right? We start
7:02 making and we start thinking that that
7:05 part we're just not there no more. We
7:08 give up on our business. But I also know
7:11 what happens, you know, when we start
7:13 giving up. you start making and you
7:15 start thinking um I'm not good enough
7:18 for this business. I don't want to do
7:19 this business. I'm not where I'm
7:21 supposed to be. So today, that is the
7:24 part I want to challenge you about. And
7:26 remember you guys, the pause did not
7:28 cancel your purpose. We're going to be
7:31 honest about why it slowed us down, but
7:34 I'm going to give you actual things
7:35 today to do and um go from there.
7:41 And I'm gonna ask you guys a question.
7:44 Have you guys ever stepped back from
7:47 your business for a bit and then the
7:49 longer you were away, it felt harder to
7:52 come back? If that is you, put me in the
7:56 chat. Be honest with yourself. I want to
7:59 see it.
8:03 Look at that. Look at that. That's why I
8:06 wanted to start here. We act you guys
8:09 like we're the only ones who's ever
8:11 missed a call, stopped posting, or
8:14 looked at our customers messages and
8:16 thought, "I don't even know where to
8:17 start or where to respond to them
8:19 anymore." Meanwhile, half of the room
8:22 exactly knows where exactly what you
8:24 feel. Look at all the mess that were
8:26 put. And you know what? We take couple
8:30 of quiet days, turn it into this giant
8:33 thing in our hands and now we think we
8:35 need a whole explanation, right? Where
8:39 before we can send a normal message
8:41 again. And you know what, guys? Nobody's
8:44 standing there with a clipboard making
8:46 marking our absence. I'm going to be
8:48 honest, right? Nobody. The people who
8:52 care about you guys uh would be happy to
8:54 hear from you. And the people who don't
8:57 know you yet, they have no idea. You've
8:59 been debating your comeback. And today
9:01 we're going to talk about comeback
9:02 because it's so exciting time right now
9:04 that is happening at Vital Health. Okay?
9:07 And we make it so much bigger than it
9:09 needs to be. And that's why we slow
9:12 down. A lot of us slow down. We don't
9:14 know what how we're going to get back.
9:16 And today, we're going to make the first
9:18 small steps, you guys, to actually take
9:21 in our business.
9:23 You know, at the beginning, again, takes
9:26 one decision, right? And I'm gonna be
9:28 honest with you guys. I think a lot of
9:30 us get stuck. We tell ourselves, "I'll
9:32 do it when I'll feel ready." Who's ever
9:34 said that? I'll do it when I feel ready.
9:36 I'll post exactly what I need to say and
9:40 when I have it all in my hand. I'll
9:43 invite when I'm more confident. That is
9:46 a lot of the same thing I always hear.
9:48 I'll invite when I'm more confident in
9:50 the business. I'll invite when I'm more
9:52 confident. or I'll start on Monday. Then
9:55 Monday comes and guess what? We're still
9:57 negotiating with ourselves. Who has
9:59 literally stopped their business because
10:02 their mindset and how they negotiate
10:04 with themsel is non-stop and you never
10:07 end up getting started.
10:09 And honestly, I'm saying this to myself
10:11 to you guys. At some point, we have to
10:14 decide, okay? Are we doing it before our
10:18 feelings catch up to us? Okay, you can
10:20 send a message right while you're
10:23 nervous. We've all done this. We've sent
10:25 messages while we're nervous. Or you can
10:27 make a story that isn't perfectly
10:29 worded. Or we can ask a customer how are
10:33 they doing without having our month
10:35 mapped out. Those are simple tasks. I
10:38 want you guys to think about your
10:39 business for a second right now. What is
10:42 one thing that you have been avoiding
10:44 because it feels bigger in your head
10:47 than it probably is? A lot of us, we
10:51 literally cannot do things because it
10:54 feels so much bigger in our head and
10:55 then we're like, "Uh, this too big.
10:57 We're not going to do it." So, we cancel
10:58 the whole plan. Maybe there's a person
11:01 you meant to follow up with, right?
11:04 And maybe you haven't opened your back
11:06 office and seen your numbers. Or maybe
11:09 you need to ask your leader a question
11:11 instead of sitting there guessing. You
11:13 already know your thing.
11:16 And no guys, I'm not asking you to make
11:18 up three months by tomorrow morning.
11:21 Please do that to yourself. Like I don't
11:23 want you guys to be doing that to
11:24 yourself. I'm asking you for one
11:26 decision that has a action attached to
11:29 it. You don't need a pulse for that
11:32 decision. You just need to keep it and
11:34 that's how we move again.
11:38 So what keeps people away? What do you
11:42 guys think keeps people away?
11:46 Anybody knows? Let me tell you what's
11:48 usually hiding under. I need a better
11:51 plan. Right? Every single person on this
11:53 call have not launched their business or
11:55 have not kept up with their business
11:57 because they always think they need a
11:58 better plan. Sometimes honestly it's a
12:01 shame. I've been through it. I should be
12:04 further ahead, right? Uh sometimes it's
12:07 comparison. You see somebody on your
12:10 team posting, selling, ranking, and
12:14 suddenly those wins feel like evidence,
12:17 you guys, that you're missed your
12:19 chance. Isn't it? We've all played the
12:22 comparison game. Even me, you guys.
12:24 Sometimes, if I'm being really honest,
12:26 it's pride.
12:28 You don't want people to see you
12:30 starting again. You want them to come
12:32 back looking like you've never
12:34 struggled. Okay? And sometimes it's
12:37 plain old overthinking. We've all been
12:42 there. You've rewritten the same post
12:44 six times and still haven't posted it.
12:47 Who's ever literally brainstorm a post
12:50 and you're like, "Ah, is it going to hit
12:52 people? Is it going to people are going
12:55 to love it?" So, stop overthinking.
12:57 You're killing your own business, you
12:59 guys. You really are. Okay, but here's
13:02 the part. Some of us know the next step.
13:06 We just don't like how it feels to be
13:09 seen taking it. Every single one of you
13:12 know that next step, but you just don't
13:14 want to be seen. You don't I'm not
13:18 saying you guys that anybody
13:21 feels like I'm not trying to call you
13:23 guys out, but I'm saying it because once
13:25 your name
13:27 uh what's going on, you can stop letting
13:29 it make every choice for you. Which one
13:32 hits you today? Is it the shame? Is it
13:34 the comparison? Is it the pride? Is it
13:38 the overthinking? Put one word in the
13:40 chat. I want to see it, guys.
13:45 No overthinking. I'm an overthinker, you
13:48 guys. Overthinking. Look at that. You
13:51 know, or comparison. A lot of people
13:53 compare and they kill their own journey.
13:56 Okay,
13:59 good. Now that we know, now each one of
14:02 you knows what they're working with. We
14:03 don't have to call it, you know, um lack
14:07 of motivation, right? when it's actually
14:09 fear of being seen again. You guys, it
14:12 really, really is. And your purpose
14:14 still there, you guys. I need you to
14:16 hear this. The pause did not cancel your
14:19 purpose. Sorry guys, I'm stuffy. Life
14:22 gets heavy. Family needs you. Your
14:25 health, your marriage, your kids, your
14:28 job. Real things happen. And yes,
14:31 sometimes, honestly, things in business
14:34 gets frustrating, too. It's okay to
14:36 admit it without making it the end of
14:38 your story. And that's where I feel a
14:40 lot of people end their story. You know,
14:44 let me be honest with you guys. I've led
14:46 calls from Leo's hockey practice that
14:48 wasn't because it it had magical
14:50 balance. It's because the rink was there
14:53 and that's where I was and that's where
14:55 I needed to show up for my business. You
14:57 know, I still cared about building my
14:59 business. There are seasons, you know,
15:02 where you do what you can with the time
15:04 and energy you actually have. Some of
15:07 you honestly have been carrying way more
15:10 than anybody on this Zoom knows
15:13 cuz I've been there. I've carried a lot
15:15 in silence.
15:17 But needing a breath, you guys, and does
15:19 not mean you stop wanting more for
15:21 yourself. Okay? I know as women and as
15:24 men, as parents, okay, as people taking
15:27 care of everybody else, we could feel
15:30 guilty even saying that out loud. We've
15:34 all felt guilty. I felt guilty
15:37 responding to messages at my son's
15:39 hockey game. I needed to be present.
15:43 Everybody's felt guilty. But you know
15:46 what?
15:48 Um,
15:49 you are allowed to want more for your
15:51 business, the freedom, the community,
15:55 the next goal. You don't need to
15:57 apologize for it. Okay? You don't need
15:59 to. And I want you guys to think of
16:02 this. If you've been telling yourself, I
16:05 missed my moment. I want you to question
16:08 that. I want you to literally think this
16:10 morning. You're still here. You're on
16:13 this call. Your reason might be look
16:16 different for others but you are
16:18 different now and that's okay. Maybe the
16:21 first step is simply deciding you want
16:24 to do it all over again. Who wants to do
16:27 it all over again? Who wants to get loud
16:30 about their business? Who wants to earn
16:32 that extra $200, $300?
16:35 And you paused for a minute. Get back in
16:37 the game, sweetie.
16:40 And I love this because a before a a
16:44 breath before the next step is
16:48 important. You're allowed you are
16:51 allowed to start again without giving
16:54 everybody a speech about why you have
16:57 stopped.
16:59 You are allowed. Okay? Like don't kill
17:04 your business and think like no. You are
17:06 allowed without explanation. Get back
17:08 into the game
17:12 now. Confidence, you guys. How many
17:14 times have we said, "I'll do it when I
17:17 feel confident." I wish I worked like
17:20 that. Usually you do. The thing you
17:22 realize you survived and then confidence
17:24 comes, but annoying, but it really is
17:27 the truth, you guys. When you keep one
17:30 promise to yourself, okay, one followup,
17:34 one star product, one story product, um,
17:38 one call you should have showed up for.
17:41 You start trusting yourself again.
17:45 Nobody has to clap for it, you guys. You
17:48 know, you did it. And here's my little
17:51 opinion, okay? You know me, I'm glad
17:54 with my opinions. Some of us don't need
17:57 another training. We need to use what we
18:00 learned at the le last training. Okay, I
18:04 include myself in that. How many times
18:06 we get off on call and they're
18:08 phenomenal trainings, but we don't apply
18:10 those trainings. How many of us, a lot
18:14 of us, even me? I'm going to play you
18:17 guys a short Nike video. You guys know
18:20 I'm a hockey mom, sports mom, all of it.
18:23 And um think about what it's like to
18:26 have a hard season and still get back in
18:29 the game. Think about that one thing
18:31 you're ready to go and do again. So give
18:34 me a sec.
18:39 Adriel, you want to do it?
18:43 >> I can't. Baby, you have the link.
18:45 >> Oh, yeah. One second. I got it. And then
18:48 Oh, you'll stop sharing for me.
18:50 >> Yeah, I can stop it.
18:52 >> All righty. Uh, you guys are ready for
18:54 this.
19:00 >> We're never alone.
19:04 And that is our strength.
19:07 Because when we're doubted, we'll play
19:10 as one.
19:13 When we're held back, we'll go farther
19:18 and harder.
19:20 If we're not taken seriously,
19:23 we'll prove that wrong.
19:26 And if we don't fit the sport, we'll
19:28 change the sport.
19:36 >> We know things won't always go our way
19:39 >> and the world's sporting events are
19:41 postponed or cancelled,
19:43 >> but whatever it is, we'll find a way.
19:48 And when things aren't fair,
19:50 >> we'll come together for change.
19:53 >> We have a responsibility to make this
19:55 world a better place.
20:00 >> And no matter how bad it gets,
20:03 we will always come back stronger
20:10 because nothing can stop what we can do
20:14 together.
20:28 Right, Adriel, if you can stop sharing,
20:30 sweetie.
20:32 All right. So, woo. This video is
20:36 amazing, isn't it? Isn't it amazing?
20:40 when you keep, you know, um,
20:45 confidence. How many times we've said,
20:47 you know, we'll do it later. I wish life
20:50 worked like that, you guys. Usually, you
20:52 do your thing, you do realize you
20:54 survived, and then the confidence comes
20:56 back. Annoying, but true. Okay? And I
21:00 don't want us watching this video that
21:03 we just you guys just watched leaving
21:04 with just goosebumps. That is the last
21:08 thing I want you guys to feel. Let's
21:10 turn I want you guys to turn it into a
21:12 plan where we can actually use this when
21:14 the call ends and you'll understand
21:16 exactly what I'm talking about. So
21:20 the fourpart rebuilding framework you
21:22 guys
21:24 and one own the pause be honest about
21:28 why you stop but don't make it your
21:30 whole identity. Two I want you guys to
21:33 reconnect. There are people you can
21:36 speak to again without making it weird.
21:39 Three, this is a big one for me and it
21:41 should be for everybody. Serve first.
21:44 And what I mean by that, you guys, check
21:46 on your customers, on your teammates
21:48 because they are people, not a number
21:50 that you need to hit honest to God. And
21:53 four, collect the proof. Do a few things
21:56 every day that show you're moving again.
21:58 And that's it. Own it, reconnect, serve,
22:02 and collect a proof. And I want you to
22:05 write these four things down. and we're
22:08 going to go through each one of them.
22:10 Adriel, could you put the four ways back
22:12 in picture in the chat
22:15 and I want you guys to save it. Let's
22:18 see if she's got it. I don't know where
22:20 my Zoom went.
22:22 Thank you, Adriel.
22:24 Uh, so guys, save this. Okay.
22:28 And
22:29 which one of the four feels the hardest
22:31 right now for you guys?
22:34 Which one of the four do you guys feel
22:36 like it is absolutely the hardest?
22:41 Is it own the game, reconnect, serve
22:45 first, collect a proof? I know for me
22:49 honestly it is reconnect. I'm going to
22:52 be very honest with you and I think a
22:54 lot of us are going to say reconnect,
22:58 right? See, look at that. So, umh,
23:04 okay. Sorry guys, my phone is ringing
23:06 and it seems like it's important. One
23:08 second. I'm just going to send that to
23:10 voice message. Okay,
23:13 I know somebody's already thinking,
23:15 "Okay, Renee, but what if I can't do all
23:18 four?" Then do the first one today, you
23:20 guys. Honestly, or the next one
23:22 tomorrow. I'm not handing you another
23:24 list, you guys, to feel, you know, to
23:27 just look at it. I'm showing you a way
23:29 back in. These are things that I pull
23:32 myself out of the game and I use, you
23:35 know, also we have things to work with.
23:37 Now, our back office is working, you
23:39 guys. Our posts, you know, our images in
23:43 the back office are there to use. We
23:45 have so much things in the back office
23:48 that we need to start utilizing. We have
23:50 everything. We don't have shipping
23:52 issues. We don't have nothing. We got to
23:54 get back in the game. Vital Health is
23:57 not the same company that was nine
23:59 months ago. We really, really have
24:01 gotten oursel together and we're really
24:03 going the next level. And each one of
24:05 you right now's job is to get loud about
24:07 vital health. I'm going to be very
24:09 honest with you.
24:14 All right.
24:16 First, um, sorry guys, I just have
24:19 notes. I was telling, uh, Adriel, and I
24:22 don't want to share them. I'm running on
24:24 a little sleep today.
24:26 >> [snorts]
24:26 >> Okay, on the pause first on the pause, I
24:30 don't want you to beat yourself about
24:31 it, you guys. There's a big difference
24:33 between saying I stopped doing things
24:36 because they were helping, you know, I
24:39 stopped doing the things that were
24:40 helping my business, right? And saying,
24:43 "I'm lazy. I ruin everything." One of
24:45 those gives you somewhere to go. The
24:47 other one just keeps you sitting in the
24:49 same feeling and not moving. Maybe your
24:52 honest sentence is, "I got quiet because
24:55 life was a lot." Maybe it is. I was
24:58 frustrated and I've lost confidence.
25:01 Maybe it was honestly simply I let a
25:04 couple of days turn into a couple of
25:06 months. And we've all been there. And
25:08 you can tell the truth without deciding,
25:11 you guys, that that's who you are
25:13 forever. You don't owe Facebook friends,
25:16 you know, a long apology post. If you
25:18 want to talk to your leader and say, "I
25:20 need help getting back into it." I
25:22 really suggest you message your upline.
25:24 They're going to be more than gladly to
25:26 help you get back in the game. And you
25:28 and if you say if you just need to say
25:31 it privately, okay, to yourself and name
25:34 what's real, that's okay, too. Okay.
25:39 I slowed down because
25:42 what I need next is more useful. Calling
25:45 yourself a failure. I want you moving
25:48 forward with the truth. Don't call
25:49 yourself a failure and a lot of us do.
25:52 Not dragging the bag of shame into every
25:54 conversation. You cannot be doing that
25:56 you guys. Okay?
25:58 And reconnect. Second, I want you to
26:01 reconnect. I don't want you sending a
26:03 big copy and paste like I see a lot, hey
26:06 girl, I'm back and you know message 40
26:08 people. You can just talk to somebody
26:11 like a person. I'm really big on that.
26:13 You know, if you have left a
26:15 conversation open, I want you to try.
26:18 Hey, I realized I've never circled back.
26:22 How are you? Is there something, you
26:25 know, is is this still something you
26:28 want details on? Right? If a customer
26:31 says, "Hey, you know, if it's a
26:33 customer, it's a simple message. He's
26:35 just checking in. How is everything
26:38 going on with you and what you ordered?"
26:41 Right? When we follow up and take care
26:43 of our customers, our customers are
26:44 going to come back and that's how
26:46 retention is built. You cannot get a
26:48 customer to just buy something and you
26:50 never check on them. You're going to
26:52 eventually lose that customer. Okay? And
26:55 if it's a teammate who's been quiet, I
26:58 was thinking about you today. It's a
27:00 simple message.
27:02 Notice none of these messages ask
27:05 somebody rescue your month. And that's
27:08 we need to get back to being a human.
27:10 You're opening a conversation. You are
27:13 listening to their answer. And if they
27:15 want information, give it. But if they
27:17 say no, that is okay, too. We cannot get
27:20 disappointed. And yes, you guys, you
27:22 guys can talk about your business. You
27:25 don't have to hide behind, you know, six
27:27 different post. You can say, "I'm
27:29 building with Vital Health, and I'd love
27:30 to show you what Vital Health is doing
27:32 on right now." You got to be clear. And
27:36 I want you guys to think of one person
27:38 right now. Okay? Write their name down
27:41 where you can only see it. What would
27:44 you actually say to them? Make the
27:46 message sound like you. You don't need a
27:49 launch plan to send a good check-in. You
27:52 don't. You just need to be a freaking
27:54 human. I'm very big on this, you guys.
27:59 And third, be third serve first. That
28:04 part matters to me the most. We get so
28:08 focused on rebuilding our numbers, it is
28:11 actually a bit disturbing, but we forget
28:14 that there is a person on the other side
28:17 of every message. If somebody bought
28:20 from you, check on them. Ask them how
28:24 are they doing on whether they have
28:25 questions, if they asked about the
28:27 product. Find out what what they're
28:29 actually looking for before you
28:32 recommend anything else. If it's a
28:34 teammate struggling, maybe they don't
28:36 need a speech. Maybe they need to sit
28:38 with you while you send them that first
28:40 message. Maybe they're waiting on that
28:41 first message. You know, and I've
28:43 already showed you for the example for a
28:45 customer, you know, you don't need to be
28:47 fancy. Be you. A simple voice message.
28:50 You know,
28:52 I want us to sell. Absolutely. I'm not
28:55 going to act like sales are dirty word,
28:57 but if the only reason you reach out to
29:00 somebody because you need a sale today,
29:03 I'm going to tell you right now, people
29:04 feel energies. I'm going to be honest,
29:07 people can feel the pressure. They can
29:09 feel your energy. I would much rather
29:13 have somebody trust me enough to come
29:15 back and ask me real questions. So now,
29:17 the products you share, use accurate
29:20 information. Don't make a medical
29:22 promises or recommend something you
29:24 don't understand. If you're not sure,
29:26 let me check and be get back to you.
29:28 That's a perfectly good answer, you
29:30 guys. That answer creates trust. You can
29:33 care for people still be clear about
29:35 what they offer. Those two things being
29:38 together. Let's see how we build
29:39 something that lasts.
29:43 [snorts] And that's that's this one step
29:46 is so big to me. Collect proof through
29:48 action.
29:50 I want a little scoreboard, but not a
29:53 scoreboard for your worth. A scoreboard
29:55 for the things you can actually control.
29:57 You guys try five real conversations,
30:02 not five identical pitches, three clear
30:05 invitations, maybe learn about the
30:07 product or take a look about the
30:08 business. Uh, five follow-ups with
30:11 people you were already speaking to, two
30:14 customer check-ins, right? and show how
30:16 one product you actually use on your
30:18 store stories. People cannot buy
30:22 something they've never heard you talk
30:24 about. And I'm going to call a lot of
30:26 you out out with love. I follow a lot of
30:30 you and a lot of you don't talk about
30:31 the product. You cannot sell something
30:34 that you guys don't share. You know, if
30:36 you're sitting here and you're like,
30:37 "Oh, I'm not selling anything." But when
30:39 was the last time you actually talked
30:40 about product?
30:42 And Adriel, could you please drop uh the
30:45 daily proof message in the chat? And I
30:47 want you guys to save that,
30:50 please, before I get back.
30:57 It's in there. Okay. Oh, I see it.
31:00 Sorry, I just All right.
31:03 Now, those numbers, you guys, are
31:06 examples. If you're coming out of a
31:08 rough season, make the list smaller and
31:10 keep your word. You got to be true to
31:13 yourself. You got to keep your word. I
31:15 would rather you guys actually do do two
31:18 meaningful things on that list then
31:21 write 20 of them. Like just choose two.
31:24 Here's the part that honestly might
31:27 sting a little bit. Sometimes we say,
31:30 you guys, my business is slow. Raise
31:33 your hand if many times you've said
31:35 that. honestly or put a emoji in the
31:38 chat. But we actually we haven't opened
31:41 a single conversation. No judgment you
31:44 guys. I've had to check myself too,
31:46 right? I'm like, "Oh, I'm not
31:47 recruiting." But what am I doing to
31:49 recruit? I have not sold a single
31:52 product this month. What am I doing this
31:54 month that that I haven't sold a single
31:56 product? I've not talked once about the
31:58 products. Okay? So, we got to change
32:02 things if we want to see different
32:03 results. And don't let somebody else's
32:06 reply decide whether today counted. You
32:09 guys, you posted, you invited, you
32:12 followed up, you took care of a
32:15 customer. Those are the actions that
32:17 build the next results. Keep doing them
32:20 long enough to learn what works. But you
32:23 got to show up daily.
32:26 Every day, you got to show up daily, you
32:29 guys.
32:31 >> [snorts]
32:32 >> And remember,
32:34 you still hold the pen. I want you to
32:37 say this. I still hold the pen.
32:42 Every single one of you, you hold the
32:45 pen to your story. Whatever made you
32:48 pause, you guys, it's part of your
32:51 story. It's part of your comeback.
32:54 You don't get to decide how the story
32:56 ends, but you still hold the pen to move
32:59 forward. And it's time for you guys to
33:02 hold the pen, relaunch your business and
33:07 set a plan and write your story.
33:13 And then the 7-day reset uh the 7-day
33:16 restart plan. Okay, so the seven days,
33:19 this is what I would actually tell my
33:21 team to do. Jot it down. You need you
33:24 don't need to memorize it, you guys. Day
33:26 one. And Adra, if you want to put the
33:28 7day restart plan in the chat, I would
33:31 really appreciate that. So, day one,
33:33 stop beating yourself up and remember
33:36 why you wanted this in the first place,
33:38 why you said yes to this business. Okay?
33:41 And day two, you guys, I want you to
33:43 reconnect with five people. Start normal
33:46 conversation. And day three,
33:49 follow up with the people who are
33:51 already interested. Don't make their
33:54 silence mean more than it does. And day
33:58 four, that's my favorite one. Make the
34:00 clear invitation.
34:02 Do you want the product details? Would
34:04 you be open to seeing the business? Day
34:07 five, check on them. Check on your
34:10 customers, your teammates. Day six,
34:12 share one real win or one lesson. It
34:15 could be as simple as I send the message
34:17 I was afraid to send with your upline.
34:20 They're going to be proud of you, you
34:21 know, and that you're going to be proud
34:23 of yourself. And day seven, you guys
34:27 look back at a look back at what seed
34:30 that worked and then do more of that.
34:33 You're going to start figuring out what
34:35 starts working.
34:38 And you know, um,
34:41 please don't turn this into a test where
34:44 you fail the minute life gets messy
34:47 because a lot of you
34:49 that's what happens, you know. And
34:52 again, you guys, my son has hockey. I
34:54 know a day can go I know a lot of my
34:56 days can go sideway. You do the next
35:00 action when you can. You don't throw the
35:03 whole key away.
35:05 You don't throw the whole key away, but
35:08 you need to get into action. And if you
35:11 don't want to do this alone, come do it
35:12 with us. You guys, we're in week three
35:16 um for our champions challenge and
35:18 people are showing up. People are seeing
35:21 results. You have not missed your chance
35:23 yet. So, message me to be asked to be
35:25 added. And I I'll be very honest with
35:28 you, Adriel, if you can put the
35:30 champions challenge in there. Uh, we're
35:32 on week three and you should see the
35:36 amazing testimonies coming in that chat.
35:38 People are getting out of their comfort
35:39 zone. People are getting their first
35:41 customer. People are shaking and doing
35:43 their first live. People are talking in
35:46 those in their stories. Those are all
35:48 amazing. This challenge, I started it
35:51 three weeks ago and I did not expect how
35:54 impactful it was going to be. So, if you
35:56 want to be part of it, come be with us
35:59 in the Champions Challenge. And there's
36:01 tasks every day that going to get you
36:03 out of your comfort zone. It's actually
36:04 a perfect challenge about our topic to
36:07 get back into the game.
36:10 Okay.
36:12 And honestly guys, before we end, I want
36:14 you guys to think about two things
36:16 today. First, what are you done carrying
36:19 into the next week? What are you done
36:21 carrying? Is it the shame, the
36:24 comparison, the story that you have to
36:26 be perfect before anyone can see you?
36:28 Try which one? You don't have to put it
36:31 in the chat. This could be between you
36:33 and yourself. Just be honest with
36:36 yourself. Okay? Be honest with yourself.
36:40 And now tell me one thing you will do
36:42 tomorrow. Now I'm going to get serious
36:45 an actual thing. Will you guys be
36:47 posting your first time talking in your
36:50 stories about your product? Are you guys
36:52 going to go follow up with some
36:54 teammates that have been being quiet?
36:56 Are you guys going to go check on your
36:57 customers? Put your actions in the chat.
37:00 I want to see them.
37:03 And I love, you know, I want to see
37:05 them. I know for me personally, I am
37:09 going to, you know, do things very
37:12 differently that I have been doing in
37:14 the last 3 weeks, right? And uh I'll be
37:17 very honest, when I started this Champ
37:19 challenge, you guys, I was very quiet in
37:23 my business. I was burnt out. I didn't
37:25 know how I wanted to come back. And you
37:28 know what?
37:29 I needed to push myself and I needed to
37:31 start somewhere. And that's when I
37:33 started the champ challenge cuz I'm
37:35 like, if I start it, then everybody's
37:37 going to start it with me. And sure
37:38 enough, everybody's starting it. And I
37:41 think that is my training for you guys.
37:43 And one last thing I'm g tell you guys,
37:46 today is September 24. In less than
37:49 three weeks, we are going to be in
37:51 Orlando.
37:53 in Orlando.
37:56 Figure it out. I want you there. I want
37:58 to meet you. I want to give you a hug. I
38:00 want to say welcome. It's going to
38:02 change your life, you guys. The vital
38:04 fest events are insane when we're all in
38:08 the same room. When we're all feeding
38:10 off each other's energy, we're just
38:12 going to create this like insane like
38:16 feeling and insane emotions and we're
38:18 going to go to the next level excited.
38:20 So, be a vital fest. Invest in your
38:23 business. Be there. Be proud. Show what
38:26 Vitalfest is all about. And at
38:28 Vitalfest, you guys, I want to see you
38:30 guys always taking videos. I want to see
38:32 you guys taking pictures with everybody.
38:36 Okay? I want to see you guys taking
38:40 pictures with everybody. We have
38:42 something special here at Vital Health
38:43 and it's time. Every single person on
38:46 you, Brandon, Evelyn, Pascal, all of
38:48 you, you know, we got to get loud. We
38:51 got to get loud. We have our hands on
38:53 gold and we got to get loud. Okay,
38:56 nobody's coming to save us. Let's be at
38:58 Vital Fest. Let's make it happen. Okay,
39:01 let's let's let's make things just we
39:04 cannot grow as a company if each one of
39:07 you is not doing your job talking about
39:09 your business, talking about the
39:10 products, right? And we know right now
39:13 the industry is watching us
39:17 and what we have here is rare. So, it's
39:20 time for you to get back into your game.
39:22 It's time for you right now to literally
39:24 get so loud and damn proud.
39:28 And what's coming, you guys? What's
39:29 coming October 15th? If you don't follow
39:31 me, go see my post. I've gotten six
39:33 people literally I'm talking to because
39:36 my little sneak peeks. What's coming?
39:39 Vital Sense. Our whole ecosystem is
39:43 going to launch. No other company has it
39:47 out there. So, why aren't you talking
39:50 about it? Get loud, baby. Get loud. I
39:53 hope to see you guys at Vitalfest and I
39:55 love you guys and I appreciate you and
39:58 thank you so much for spending 40
40:00 minutes with me today. And that's it.
40:02 Adriel,
40:03 >> you are amazing. Let me let you guys
40:06 unmute yourself and thank you so much
40:09 for pouring into us today. My lady,
40:12 >> thank you Renee.
40:16 That was great.
40:20 Fire.
40:26 >> Thank you. Be blessed.
40:30 >> Have a blessed day everybody.
40:31 >> Thank you.
40:33 >> Have a good day.
40:37 >> Goodbye.
40:38 >> Love you.
40:39 >> You killed it like usual.
40:42 >> Thank you, Angel.
40:43 >> Not surprised. We'll see you on the
40:45 Einstein's call tonight and back here
40:48 tomorrow morning to build up some more
40:50 champions on a Friday.
40:52 >> Sharing.
40:53 >> That's Canadian fire right there.
40:56 [laughter]
40:56 >> Have a good day. Thanks for sharing
40:59 guys. Bye bye.
